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Frequently Asked Questions
Clicking on any of the links below will open up an instructional video in a new window.
General Questions
How do I change my term loan, semester loan and year loan dates?
How do I start a stocktake?
How do I add a new location?
How can I delete multiple items?
How do I increase the number of items shown in a stockitem table?
How can I change some of the text in my overdue notices/reservation notices?
How can I add more spacing in my reports or reduce the amount of space?
How can I add lines or get rid of lines in my overdue letters?
How do I find my report templates?
How do I import student records from our administration system into Amlib?
I want to add the same authority heading (e.g. subject, series) to multiple catalogue records. Is there a way to add the heading to all the records at the same time?
How do I update the calendar with public holidays and closed days? Are there any parameters that relate to the calendar? How do other loan parameters relate to this?
Stocktakes
I've never done a stocktake before. What does it involve? What should I consider when planning for a stocktake?
How do I start a stocktake?
I've started the stocktake, now how do I stocktake my collection/items?
I'm using a laptop to scan my items. How can I capture the barcodes to load into the stocktake screen? How do we use the offline module for stocktakes?
How do I find missing items?
How can I print a list of missing items?
I just want to stocktake one part of the library, not the whole database, how can I do that?
How do I close the stocktake? What happens to the missing items?
Problems
When I try to issue items, they will only issue for one day, even through they are set as a term loan (or year loan, etc.)
I have added a new location, but it's not in the stockitem or borrower lists.
Whenever I search in stockitem, I only get 100 items. I'm sure there are more results than this, how can I see them all?
The title in my reports gets cut short - can I increase the space to allow for longer titles?
When I try to open a report template, it asks me what program to open it with - what do I do now?
I can open my file in the borrower import screen, but the import button is gray - how can I import my file?
Some of the teachers will be teaching different classes next year/this year - how can I change the class label on my overdue notices?
I want teachers to have a later end of year return date than students - is there any way to set loan parameters differently for two different borrower types?
School Checklist
How can I add new staff and/or students to the library database?
How can I mass delete any borrowers who have left the school (e.g. Year 7 or Year 12 students)?
Should I be checking my backups? How often should I check backups? How do I check if the backup is successful? (SQLBase users only)
Delete students who have left e.g. Year 7s, Year 12s, Staff
Change teachers names in class descriptions
Import new students into the Amlib database via Borrower Import. This will also update changed addresses or contact details and borrower groups/classes.
Add new staff manually
Change term, semester and year loan dates
Add final dates to borrower types as applicable (e.g. for year groups that leave early such as Year 11s and 12s.)
Add closed days to the calendar
Check backups and backup log files:
SQLBase users
SQL Server 2000 users
SQL Server 2005 users
© 2011 OCLC (UK) Limited / WorldCat